• Customer Testimonials

    Read how nCino customers of all sizes are successfully leveraging the Bank Operating System to transform their financial institutions.

    Filter by Case Studies, Spotlights and Snapshots - select one or more more to download.

    Case Study: Comprehensive customer overview; Spotlight: Feature on decision makers; Snapshot: Feature on nCino customers.

    Air Academy Federal Credit Union Spotlight
    Air Academy Federal Credit Union Spotlight
    This spotlight highlights Paulette Zetterberg, Director of Enterprise Risk Management at The Air Academy FCU. Paulette shares how the nCino Portfolio Analytics Solution has streamlined and improved the Credit Union’s risk assessment process.
    Kitsap Credit Union Spotlight
    Kitsap Credit Union Spotlight
    This spotlight highlights Tony Bulerri, VP of Business Lending at Kitsap Credit Union. Tony shares how the reporting and analysis capabilities of nCino’s Portfolio Analytics Solution are being leveraged across every department of the Credit Union.
    KeyBank Spotlight
    KeyBank Spotlight
    $139 billion

    This spotlight highlights Amy Brady, Chief Information Officer and Executive Vice President at KeyBank, who shares advice on how the Bank is leveraging its partnership with nCino to enable a diverse future-ready workforce.
    Saint Louis Bank Spotlight
    Saint Louis Bank Spotlight
    $437 million

    This spotlight highlights Travis Liebig, Chief Executive Officer at Saint Louis Bank, who shares his thoughts on how a community bank can leverage technology to enhance personal connection with customers.
    First Federal Savings Bank Spotlight
    First Federal Savings Bank Spotlight
    $429 million

    This spotlight highlights Kashona Dotson, nCino Administrator at First Federal Savings Bank, who shares how she helps FFSB to improve efficiency and save money by self-configuring nCino platform features.
    Great Southern Bank Spotlight
    Great Southern Bank Spotlight
    $4.8 billion

    This spotlight highlights Ryan Storey, Director of Loan Operations at Great Southern Bank, who gives advice on implementing the nCino Bank Operating System and why it’s important to celebrate milestones along the digital transformation journey.
    Noble Credit Union Snapshot
    Noble Credit Union Snapshot
    $764 million

    In this Snapshot, discover how nCino’s Portfolio Analytics Solution is providing Noble Credit Union with insight to identify and monitor risks, capitalize on opportunities, and gain unprecedented portfolio control
    First Federal Savings Bank Snapshot
    First Federal Savings Bank Snapshot
    $429 million

    In this Snapshot, discover how the nCino Bank Operating System gave a progressive community bank a competitive advantage and the ability to self-configure the platform to fit specific workflows, all while saving on project costs.
    Mascoma Bank Snapshot
    Mascoma Bank Snapshot
    $1.8 billion

    In this Snapshot, discover how Mascoma Bank, is utilizing the nCino Bank Operating System to create a frictionless digital experience by improving its deposit account opening and online loan application services.
    Great Southern Bank Snapshot
    Great Southern Bank Snapshot
    $4.8 billion

    In this Snapshot, we explore Great Southern Bank’s results one year after implementing the nCino Bank Operating System. Also, discover how employee involvement made the change process easier and smoother.
    Morris Bank Snapshot
    Morris Bank Snapshot
    $1 billion

    In this Snapshot, discover how Morris Bank embraced nCino Community to collaborate, share best practices and self-service with ease.
    On Tap Credit Union Snapshot
    On Tap Credit Union Snapshot
    $269 million

    In this Snapshot, discover how On Tap Credit Union uses the nCino Portfolio Analytics Solution to make data-driven decisions, gain deeper portfolio insights, and reduce timely manual reporting processes.
    KeyBank
    $139 billion

    KeyBank sought an end-to-end digital platform to solve its commercial lending and business banking challenges. In nCino, it found a system that combines a wealth of best-of-breed features, gained a true partner based on trust, and realized immediate results.
    Navy Federal Credit Union
    Navy Federal Credit Union
    $91 billion

    With the nCino Bank Operating System live in Navy Federal’s business services department, contact center and branches, the Credit Union is already experiencing improvements in speed, including a 75% reduction in onboarding time; efficiency; member service; and growth.
    ConnectOne Bank
    ConnectOne Bank
    $6 billion

    Since going live with the nCino Bank Operating System, ConnectOne Bank has already seen several major improvements in workflow, client experience and operational efficiency.
    North State Bank
    North State Bank
    $875 million

    The nCino Bank Operating System brought greater efficiency and more growth opportunities to North State Bank through an end-to-end solution that has automated and streamlined its lending practices.
    Oxford Bank
    Oxford Bank
    $417 million

    Since implementing the nCino Bank Operating System, Oxford Bank has experienced significant cost savings and workflow improvements, created a better customer experience, and has also seen increases in loan origination and net income growth.
    Wright-Patt Credit Union
    Wright-Patt Credit Union
    $4.4 billion

    Wright-Patt selected the nCino Bank Operating System and leveraged an integration with eSignLive™ to harness new efficiencies and streamline the lending experience for its members. The credit union saw an immediate impact on business, growing its commercial loan portfolio 156% year-over-year.
    Gulf Coast Bank & Trust
    Gulf Coast Bank & Trust
    $1.6 billion

    Gulf Coast Bank & Trust utilizes the nCino Bank Operating System to improve time to close, reporting capabilities, and to instill accountability and transparency into the loan approval process.
    SunTrust Bank
    SunTrust Bank
    $205 billion

    The unification of the Salesforce and nCino platform has enabled a more efficient, transparent process for SunTrust teammates while ultimately allowing them to deliver a faster experience for clients.
    Bank of the West
    Bank of the West
    $82.6 billion

    nCino provided Bank of the West the tool it needed to meet changing customer expectations and increasing regulatory demands.
    Corning Credit Union
    Corning Credit Union
    $1.3 billion

    nCino gave Corning Credit Union a robust system with built-in reporting functionality, and the ability to utilize a single platform for storing loan documents and member data.
    Live Oak Bank
    Live Oak Bank
    $1.3 billion

    nCino's Bank Operating System makes each employee more effective and helps to exceed the expectations of every customer.
    Lone Star National Bank
    Lone Star National Bank
    $2.1 billion

    Technology has allowed Lone Star National Bank to put the bank at its customer's fingertips.
    United Federal Credit Union
    United Federal Credit Union
    $2 billion

    nCino connects all employees to its membership and brings together siloed business channels under a single system.
    Franklin Synergy Bank
    Franklin Synergy Bank
    $2.6 billion

    nCino helped combine traditional community banking values with an innovative delivery system to grow the loan portfolio.
    SAFE Credit Union
    SAFE Credit Union
    $2.4 billion

    nCino improves efficiencies with business lending and enhances the member experience.
    Northwest Federal Credit Union
    Northwest Federal Credit Union
    $3.1 billion

    Northwest Federal Credit Union embraces the importance of business lending for its membership and to the community it serves.
    United Community Bank
    United Community Bank
    $9.8 billion

    nCino provided UCB with the means to increase SBA loan activity, increase efficiency and decrease risk through a single system.
    Farmers State Bank
    Farmers State Bank
    $350 million

    nCino gave Farmers a cloud based solution that will become the platform for managing bank operations across all channels.
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